Help center

Help & Support

Popular topics

How can we help?

Quick answers and guidance to get the most out of CoreIQPro.

Getting started

Create your account, choose an individual or organization path, and enroll in your first course.

Account & billing

Update your profile, manage your plan, and find your payments and receipts in one place.

Courses & certificates

Track your progress, resume where you left off, and download your completed certificates.

FAQ

Frequently asked questions

How do I create an account?

Click Get Started at the top of the page, choose whether you are joining as an individual or an organization, and follow the short sign-up steps.

How do I enroll in a course?

Log in, open Courses, choose the program you want, and click Enroll. You can then start learning right away from your dashboard.

I forgot my password. What do I do?

On the login page, click Forgot password? and enter your email. We will send you a secure link to reset it.

Where do I find my certificates?

Once you complete a course, your certificate appears under Credentials in your dashboard, where you can view, download, or share it.

Do you offer plans for teams and organizations?

Yes. Choose For Organizations when you sign up, or contact us and we will set up a plan that fits your team.

How do I contact support?

Email us at info@datagonomix.com or use our contact form. We usually reply within one business day.

Still need help?

Our team is here for you. Reach out and we will get back to you within one business day.